Effective Date: January 29, 2025

Introduction
These Terms and Conditions (“Terms”) govern your use of the website www.viveorecovery.com (the “Site”) and any products or services provided by Viveo Recovery (“we,” “our,” “us”). By using the Site or purchasing products from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. Products and Services
Viveo Recovery offers various recovery products, including but not limited to, leg massagers, red light therapy products, and other wellness-related items. We reserve the right to change the products available for sale at any time.

2. Account and Registration
To make a purchase on the Site, you may be required to create an account and provide certain personal information. You agree to provide accurate, current, and complete information during registration and to update it as necessary. You are responsible for maintaining the confidentiality of your account information.

3. Orders and Payments
By placing an order through the Site, you agree to purchase products under the terms stated. We accept various payment methods, including but not limited to Stripe. Payments are processed securely by third-party services, and we are not responsible for any issues related to third-party payment processors.

4. Shipping and Delivery
We offer shipping to various locations. Delivery times and fees may vary depending on your location. Shipping terms and conditions, including delays, will be provided during checkout. We are not liable for delays caused by shipping carriers.

5. Returns and Refunds
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you may return the product within 30 days of receiving it. The product must be in its original condition, unused, and in the original packaging. Refunds may be issued at our discretion, subject to the condition of the returned item. Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the product is defective or damaged upon arrival.

6. Use of Products
By purchasing and using products from Viveo Recovery, you acknowledge and agree that the products are intended for general wellness and recovery purposes. Use the products responsibly and consult a healthcare professional before using any products, especially if you have pre-existing health conditions. We are not liable for any misuse, injury, or damages arising from the use of our products.

7. Intellectual Property
All content on the Site, including but not limited to text, images, logos, graphics, and designs, is the property of Viveo Recovery and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our express written permission.

8. Privacy
We respect your privacy. For information on how we collect, use, and protect your data, please refer to our Privacy Policy.

9. Limitation of Liability
To the fullest extent permitted by law, Viveo Recovery shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Site or products purchased. Our liability is limited to the amount paid for the specific product in question.

10. Indemnity
You agree to indemnify and hold harmless Viveo Recovery, its officers, directors, employees, and agents from any and all claims, liabilities, damages, and expenses arising from your use of the Site or products, including violations of these Terms.

11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United Kingdom. Any disputes arising from these Terms or your use of the Site shall be resolved through binding arbitration in the United Kingdom, rather than in court. If arbitration is not applicable, the dispute will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

12. Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the updated Terms will be effective immediately upon posting. Your continued use of the Site after changes are posted constitutes acceptance of the new Terms.

13. Contact Information
For any questions or concerns about these Terms, please contact us at: