Privacy Policy

Effective Date: January 29, 2025

Introduction
At Viveo Recovery, we respect and value the privacy of our customers. This Privacy Policy outlines how we collect, use, store, and protect your personal data. By accessing and using our website, you consent to the practices described in this policy.

1. Information We Collect
We collect the following personal information when you visit or make a purchase on our website:

  • Personal details (name, email, phone number)
  • Shipping address
  • Payment information (processed securely by third parties like Stripe)
  • Cookies and tracking data (Google Analytics, Meta Pixel)

2. How We Use Your Information
We use the information we collect for the following purposes:

  • To process orders and provide services
  • To communicate with you regarding your orders and inquiries
  • To send marketing emails, promotions, and newsletters
  • To improve our website and customer experience
  • To analyze website performance and user behavior via Google Analytics
  • To comply with legal obligations and protect our rights

3. Sharing Your Information
We may share your personal information with trusted third-party services for the following purposes:

  • Payment processing (e.g., Stripe)
  • Shipping and fulfillment (e.g., courier services)
  • Advertising and marketing (e.g., Meta Ads, Google Ads)
  • Analytics (e.g., Google Analytics)

4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience, analyze website usage, and personalize content. You can manage cookie preferences through your browser settings.

5. Your Data Rights
Under GDPR and CCPA, you have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications
  • Request the transfer of your data to another service provider

6. Data Protection
We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is completely secure, and we cannot guarantee full security.

7. International Data Transfers
By using our services, you consent to the transfer of your data across borders if necessary to process your orders or improve services.

8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect data from children. If you believe we have inadvertently collected such data, please contact us immediately.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.

10. Contact Us
For any privacy-related inquiries, or if you wish to exercise your data rights, please contact us at: